Refund Eligibility
Refunds will be issued under the following conditions:
- Incorrect or defective products received.
- Products damaged during shipping.
To request a refund, notify us within 7 days of receiving your order, providing proof of damage or defect.
Non-Refundable Items
- Products opened or used.
- Items not in their original condition or packaging.
- Items returned after 7 days from the date of receipt.
Processing Refunds
Upon approval, refunds will be processed within 7-14 business days to your original payment method. You will be notified via email once the refund has been processed.
Shipping Costs
Shipping charges are non-refundable. Customers are responsible for return shipping costs unless otherwise specified by us.
For further assistance, please contact our customer support at [email protected] or +60128084133.